Terms & Conditions

Delivery 

  • We use Fastway Courier Company for deliveries up to 30 kg. Normally next day delivery for Ireland, but it could take up to 3 days depending on the area. 
  • Flat delivery charge of up to 30 Kg will be €8.99, charged at checkout. 
  • Extra-long like Telescopic lance Poles, Bulky products like a water tank and pallet delivery, charge may vary. 
  • We may deliver directly or use another source for Heavy machines. 
  • Some of the products delivered from the UK’s warehouse can take up to 2 weeks or more depending on availability. 
  • If there is a stock shortage/delay not informed on the site, we will contact you and inform you.  
  • We have the right to cancel the order and refund you the full price. 

 

Return 

  • If you change your mind, you can return the product within 14 days if the box is unopened and is in a resalable condition. 
  • Full cost of the product excluding delivery charge will be refunded to you. 
  • If any product is damaged in transit, take a photo and send it to us within 2 days of collection and contact us. We will guide you for the next step. 
  • If the product you used where you are not happy with the performance. We can take it back or trade it in for different machines. A minimum of 20% deduction is applied (terms & condition applies). 

 

Warranty 

  • For all machines, the manufacturer’s warranty will apply. Contact us before you proceed. For some of the products, we cover the warranty.  For other products, you need to contact the manufacturers. (Some products will do not cover any warranty or return. E.g., parts and accessories since it’s the buyer's fault for buying different types with or without proper knowledge. We are happy to guide you before or after buying a product from us with best of our knowledge if asked. 

 

Courtesy 

  • We thank all manufactures for allowing the usage of images, Logo and product information. Some image and product description and SKU (some SKU is our own creation) is used to market the same and some information were added from our knowledge to understand product easily to help buyers. We would like to try our best to use manufactures product codes and images and description. If any of the product or any details specified in our website breaks any kind of copyright infringement, please kindly inform us with details to our email and we will be happy to rectify/remove and resolve it completely as soon as possible. 

 

Exclusions 

  • Parts/accessories miss-use, accidental damage, frost damage due to shortage of power supply / excess power supply, over usage, improper usage, all telescopic poles used for high rise building roof or in a ladder, High-pressure pumps used without safety valve or faulty valve. Use of these without improper knowledge can result in serious injuries or even death. Please take extreme care and use proper methods. Please note the above are not in our control and we are not responsible for any harm/damage explained above. Machines used without proper water supply, wear and tear, etc. Are also not covered in the warranty. 

 

  • Price is subject to vary over time. (Due to current situations, prices can fluctuate. If the price shown on the website has a considerate difference between the current market price and you have already placed and paid for an order, we will contact you before sending the order). 

 

  • The website is prone to errors. If any errors have been identified, please inform us and we'll be happy to resolve it as soon as possible.